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Coronavirus - Covid-19 - Update

 

Covid-19 – Keswick Cottages – Statement

The Government have issued a statement that everyone must stay at home

We are working from home which is proving very difficult so please bear with us.   If you could please email any questions or queries we will get back to everyone as soon as possible.

 

 

-To our wonderful loyal and supportive guests.

What a crazy few weeks it has been for everyone nationally and internationally.  It is humbling to know that you are concerned about us so I would first like to say we are all fine and in good health. I hope that when you read this you are too. As many of you know we pride ourselves on exceptional standards be it customer care, cleanliness, quality of product etc and over the last couple of weeks we have been working harder than ever to try to keep it this way.        Everyday the scenario has changed, advice has changed and we have had to change with it.  The most important thing is to keep not only our team but you safe.

Can we please ask if you have a booking in the next month or so you please get in touch and we can let you know the options going forward.

If you have a booking past May please bear with us at this time.

We are currently experiencing extremely high call volumes and emails . We want to help as many customers as possible in a prioritised manner. Please bear with us if you have left an email or we have not been able to speak to you.   We will get back to you ASAP.

This is a devastating time for all of us across the country and the world.  Please know as a small local business we will do all we can to minimise the effects on all of our valued customers, owners, cleaners, suppliers & staff.

Thank you for your continued support and as always, we are on hand (washed of course) before, during and after your stay to provide any help or answer any questions or queries you may have.

 

 

 

This information is correct at time of publishing - 23rd March 2020.